Acceptable Use Policy

Effective Date: 16 April 2026

1. Introduction

This Acceptable Use Policy (“AUP”) sets out the rules and guidelines for using the Taptugo website and services (the “Service”). This AUP forms part of our Terms of Service. By using the Service, you agree to comply with this policy.

2. Permitted Use

The Service is provided for the purpose of browsing, submitting, and managing legitimate business listings. You may use the Service only for lawful purposes and in accordance with these rules.

3. Prohibited Activities

You must not use the Service to:

3.1 Unlawful or Harmful Content

  • Submit listings or content that is illegal, fraudulent, defamatory, obscene, threatening, harassing, or discriminatory.
  • Promote or facilitate illegal activities.
  • Submit content that infringes intellectual property rights, privacy rights, or other rights of third parties.

3.2 Misleading or False Information

  • Submit false, inaccurate, or misleading business information.
  • Impersonate a business, person, or entity that you do not represent.
  • Create fake listings or accounts for the purpose of inflating directory presence.
  • Manipulate or fabricate reviews, ratings, or testimonials.

3.3 Spam and Commercial Abuse

  • Submit duplicate or substantially similar listings for the same business.
  • Use the Service to distribute unsolicited advertising, promotions, or spam.
  • Harvest or collect email addresses or other personal data from the Service for the purpose of sending unsolicited communications.

3.4 Technical Abuse

  • Use automated tools, bots, scrapers, or crawlers to access, scrape, or index the Service without our prior written consent.
  • Attempt to gain unauthorised access to any part of the Service, other accounts, servers, or networks.
  • Introduce viruses, trojans, worms, or other malicious code.
  • Interfere with or attempt to disrupt the operation of the Service or its infrastructure.
  • Circumvent or attempt to circumvent any security measures, rate limits, or access restrictions.

3.5 Data Misuse

  • Use personal data obtained through the Service for purposes other than those for which it was provided.
  • Collect, store, or share personal data from the Service in breach of GDPR or other applicable data protection laws.
  • Use data from the Service to build competing products or services without our written consent.

4. Listing Standards

All business listings submitted to the directory must:

  • Relate to a genuine, operational business or service.
  • Contain accurate and current information, including business name, address, and contact details.
  • Be placed in the appropriate category.
  • Not contain excessive keywords, irrelevant content, or search engine optimisation (SEO) manipulation.
  • Comply with all applicable advertising and consumer protection laws.

5. Enforcement

We reserve the right to take any action we deem appropriate in response to violations of this AUP, including but not limited to:

  • Issuing a warning.
  • Editing or removing offending content or listings.
  • Temporarily or permanently suspending or terminating your account.
  • Reporting illegal activity to law enforcement or relevant authorities.
  • Taking legal action where necessary.

We may act without prior notice where we believe immediate action is necessary to protect the Service, our users, or third parties.

6. Reporting Violations

If you become aware of any content or activity on the Service that you believe violates this AUP, please report it to us at [your contact email]. We will investigate reports promptly and take appropriate action.

7. Changes to This Policy

We may update this AUP from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Service constitutes acceptance of the revised policy.

8. Contact Us

If you have any questions about this Acceptable Use Policy, please contact us at:

Email: [your contact email]
Address: [your registered business address]